Sales Account Executive

On behalf of a fast growing local manufacturer, we are delighted to be recruiting a skilled Sales Account Executive to join their friendly and industrious team.

We are looking for a driven, ambitious applicants who have a keen eye for detail and excel at maintaining strong relationships with customers whilst providing excellent service levels.

Professional skill development is encouraged within the company, and the opportunity presents the chance to progress through the business as it grows.

Duties and responsibilities:

• Looking after and maintaining existing B2B trade accounts
• Taking and inputting high volume customer orders via phone and email
• Generating and issuing quotes to customers efficiently and promptly
• Responding to general customer queries, complaints and returns
• Making outbound calls to existing customers advising of new product ranges
• Working collaboratively with the production and warehouse teams
• Gaining an excellent knowledge of the product range and order process flow through on-site training

Skills and experience required:

• Extensive experience in a customer service administration role with responsibility for building, looking after and maintaining key accounts
• C grade or above in English and Maths GCSE
• IT proficient, with a good knowledge of Microsoft Office programs and Outlook
• Confidence in making telephone calls, with excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Self-motivated and able to work to deadlines, with good time management and prioritisation skills
• Flexibility with working hours
• The ability to work well within a team and within a fast paced environment

Hours of work:

• Monday to Friday, 9:00am – 17:30pm

Salary and benefits:

• £19,500 – £22,000
• 23 days annual leave excluding bank holidays
• Free parking